Contacting Us

Contact a specific service

You can reach our main centre by calling:

020 7641 6000

We are also available to text on WhatsApp.

Chat with our assistant

Our AI assistant is always here to help with any queries or issues on our website.

If you experience a problem with the assistant, please report it using the report icon.

Report an issue

If you notice something wrong—such as illegal activity, animal nuisance, broken street lights, drains and more—please report it so we can fix it.